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How to get your security deposit back 1. Give proper notice to vacate per the terms of your Lease Agreement Your Lease Agreement will contain the terms required to end your lease. DMC requires a “30 Day Written Notice” expressing your intent to move out. You can stop into the office and fill one out, or email your notice to DMC@doversite.com. Make sure to include your name, address, and unit number, and date of lease termination. Include a forwarding address to send your deposit refund to. 2. Pay any unpaid fees and charges prior to move out. Contact Dover Management Company before you move out to see if you have any overdue or past due monies owed to the property. You will want to pay these in full before you move out because your deposit may not cover all fees, and you could end up owing more. 3. Clean the entire residence. Dover Management Company has a copy of the move out guidelines you signed at time of move in help get you ready for move out. To ensure your deposit will be returned to you, you will want to make sure to clean the unit thoroughly. Follow our guideline closely as we will inspect and assess a fee if our Janitorial staff has to clean the rental. If you have a garage or a storage unit, ensure you have cleaned those spaces as well. Any cleaning not done when you move out will result in charges to you. 4. Schedule a move out walk-through. When all your belongings are removed from the premises, the unit has been cleaned, and you are ready to hand over the keys to the unit, contact the Dover Management Company office and schedule a move out walk-through. You can choose, and we recommend, to be present for this. At this time, any deficiencies that are found should be pointed out and we will inform you of any charges you will receive. These costs are likely to come out of your deposit, so it is important to ask if you have any questions. Things to Keep in Mind 1. Know the difference between ordinary ‘wear and tear’ and tenant charges. When you move out of a residence, understand the difference between ordinary ‘wear and tear’ and what you will be charged for. Ordinary ‘wear and tear’ includes things like fading, peeling, or cracked paint, doors sticking form humidity, carpet faded or worn from walking, etc. Items that are not considered ordinary wear and tear, and would be tenant charges, are things like gaping holes in the wall or plaster, drawings, crayon markings or paint not approved by owner, broken blinds, missing fixtures, etc. Items that are not ordinary wear and tear can and will be charged to you. 2. Consider the additional charges for above ordinary “Wear and Tear”. Repair cost can add up. You might not only be charged for the cost of labor to fix the above ordinary ‘wear and tears’ costs, you could also be charged for materials. When should you receive your deposit? Nebraska requires that within 14 days after termination of tenancy and the receipt of the tenant’s mailing address or delivery instructions, a written statement from Dover Management Company showing the specific reason for the withholding of the deposit must be furnished to the tenant. Rent will be charged until the keys are returned to the office, unless other arrangements are authorized in writing by Dover Management Company. It is of the upmost importance when a tenant moves out that you provide your forwarding address on you written notice to vacate. If you do not have a forwarding address at that time, notify Dover Management Company as soon as it is available to you. If you have questions about the charges you receive when you obtain a copy of your itemized statement, call Dover Management Company. If you believe any amounts withheld were wrongly deducted from your deposit, ask questions. We want your experience to be a good one with us. Ask questions about your deposit before you move in, before you move out, and during the move out walk-through. This is your money and you should want all or most of it back. *Disclaimer: This information is provided for general informational purposes only. Nothing contained herein should be construed as legal advice of any sort and is not intended for that purpose regarding any subject matter.